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Home > Privacy Policy

Chisa and its partners (hereinafter called "Chisa", the "Company", "We") understand the importance of privacy for customers. We strive to clearly explain how we collect, use, disclose, transfer and store your information. The privacy policies outline our information processing approach.

Chisa always attached great importance to protection of privacy for users (including the natural persons, legal persons and other organizations through legitimate access to or use of of this product, hereinafter referred to as "Users" or "You"). In order to better protect your rights of use of the products and personal information, We hereby disclose the product or service usage, users' rights and obligations, as well as the collection, usage, storage, security protection, and way of disclosure of users' personal information and data. Before using the products or services, be sure to read and fully understand requirements and limitations in this "Privacy Policy" (hereinafter referred to as the "Policy"), which is provided with independence and integrity. When you choose to use the products, you are deemed to have understood and agreed to all the terms in this Statement, and voluntarily assume full responsibility and risk in the use of the products or service. If you do not agree with this Statement, please terminate the use of our products or services.


1. What personal information do we collect?

There are two ways of collecting information: 

1.1 Information you provides to us: 

When you try to contact us by newsletter on our website, it may require you to provide your personal information to us, such as: your name, email address, phone number, subject.

1.2 Information we collect in your trading with us:

It may require you to provide your mailing address, bank account number, phone number etc. 


2. Why do we collect personal information?

The are two main reasons based on which we need to collect your personal information:

2.1 Part of services can be provided only after your information is obtained.

2.2 Your information will help us better optimize the products and services to better meet your needs and provide you with more convenient personal customization services.


3. How do we collect personal information?

3.1 Information you provides directly

Some services require you to provide information directly to us. For example:

You are interested in our products on our website and you want to get more details,you may need to send us newsletter ,in this situation you may need to leave your email address and name for us to contact you in time. And if you send an email to our staff,we will get your email address, etc.

If you have an order or paid services to us, we may ask for your name, contact information, shipping address, bank information, and sometimes shipping agent in order to process your order.

3.2 Information from a third-party source

We may obtain your information from public sources (where permitted by law) and may combine it with information we received or other information about you. If you choose to connect third-party network services, we may also get your information from these services.

3.3 Other information we collect 

We may also collect additional information about you which we will show you before or during the collection to ask for your permission.

You can choose not to provide certain types of information .


4. How do we use personal collected information ?

4.1 Make an order from us.

4.2 Provide the services or functions that you request.

4.3 Provide customized content and make recommendations for you according to your past trading oders.

4.4 Advertising of our new products and send you promotional information and latest catalog.

4.5 Assess and analyze markets, customers, products, and services, as well as ask your opinions of our products and services, and perform customer surveys.

4.6 Learn how you use our products in order to improve our products and develop new products and services.

4.7 Provide aftersale services for your products.

4.8 To the extent applicable law permits, hold a promotions.

4.9 Other uses after winning your consent.


5. How do we store and protect personal information?

Chisa uses generally accepted industrial security standards and take encryption measures to protect users' personal identification information and data, to ensure that your information will not be accessed by unauthorized use or disclosure.

On the technical side, Chisa uses antivirus software, encryption protection, and monitoring systems to enhance defense and protection for Chisa data center. In the aspect of system, through security and privacy protection knowledge training conducted to Chisa staff, employees' understanding of importance of data protection is ensured. But based on the Internet defects and running risks, Chisa does not guarantee that your information is absolutely secure.You should note that it is not possible for Chisa to completely avoid risks which are related to the safety of personal information(expecially in a situation which cannot be controlled by Chisa, such as a force majeure event or by reason of a third party)


6. Third-party links and products

Where texts or icons indicating a service from a third party, the final content of the service is ultimately provided by the third party, and we do not carry out any form of censorship on its content, and also we shall not be responsible for security or privacy of any information collected on these websites or by other services. You should be more careful and view the privacy statements applicable to the third-party websites and services used.


7. Disclosure of information

We will not disclose your personal information to third parties, except in the following circumstances:

7.1 With your consent

Only with your consent shall we disclose your personal information to third parties.

7.2 Disclose your personal information to our affiliates or partners

In order to provide better service, we may disclose part of your personal information to our affiliated companies and partners, but we will strictly prohibit affiliates or partners sharing the information for any other purpose.

7.3 In accordance with legal requirements

In accordance with the requirements of laws, regulations, judicial or government authorities, we may disclose your personal information. In the case we are dealing with restructuring, merger or liquidation, your personal information may be transferred to the counterparty.


8. Legal Liability

9.1 Users should use the product based on reasonable and bona fide principles. If damage or third party litigation is caused as a result of your misuse, we will retain the right to defense and to seek compensation, the extent of which including but not limited to losses arising due to your misconduct, including but not limited to, court costs, attorney fees, transportation fees, and travel expenses.

9.2 The Statement is governed by laws of People's Republic of China. Any disputes arising from the Statement shall be resolved through consultation. In case such negotiation fails, the dispute may be submitted to the court where Meizu is located for settlement.


9. Renewal of the Privacy Statement

In keeping with the products, services, and law, the Privacy Statement will be modified or changed at any time, which will be published promptly once it happens. You can continue to browse the Website or use Chisa products and services after such modifications or changes, which will be deemed to have accepted our modifications or changes to the Privacy Statement.



From Mon. to Sat. 8:00-17:30

Copyright 2020 CHISA CROUP LIMLED, All Rights Reserved Worldwide
All models are 18 years or older.
Copyright 2020 CHISA CROUP LIMLED, All Rights Reserved Worldwide
All models are 18 years or older.